Trace a payment before and after a deposit
A payment logo on a casino site is not proof of an official relationship with that payment provider.
DuitNow / FPX
Match recipient name, bank, amount, time and reference. A changing shop or agent name is a reason to stop.
Touch 'n Go / eWallet
Never share an OTP, PIN, recovery link or screenshot exposing your balance and personal details.
Crypto
Wallet transfers are hard to recover. Confirm the network, full address and claimed owner before sending.
Minimum dispute record
| Field | Keep | Do not publish |
|---|---|---|
| Recipient | Full name, bank/eWallet, time | OTP, PIN, MyKad |
| Transaction | Amount, status, reference ID | Full account number on a forum |
| Support | Transcript, email, promised time | Third-party KYC documents |
Check the recipient before proceeding
Stop if the name, domain or payment instructions do not match.
Limit exposure
Do not add another deposit to “unlock” a pending withdrawal.